This listing was posted on Tip Top Job.
Sr Director Patient Support : Remote Opportunity
Location:
Deerfield, IL
Description:
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? At Lundbeck, we are tirelessly dedicated to restoring brain health, so every person can be their best. Inspired and driven by our purpose, we are the only global biopharmaceutical company focused solely on brain diseases. We have a robust and innovative pipeline, bringing forward transformative therapies to address unmet needs in neurology and psychiatry. Join us on our journey of growth Open to candidates anywhere in the greater United States SUMMARY: The Senior Director Patient Support is a critical role of importance to Lundbeck, accountable for strategy, execution and operations of the Patient Support organization at Lundbeck. The primary purpose of this leadership role is to ensure the design and delivery of seamless, patient:centric support capabilities (including: case management, hub, copay, nurse and reimbursement) to help patients gain and maintain appropriate access to Lundbeck products and to support them through their journey. This role is responsible for defining the long:term vision for the patient support strategy with consideration of near: and long:term product ambitions, this in consideration of customer and market dynamics (e.g., access barriers). In addition, the Senior Director Patient Support will define the hub and 'ecosystem' strategy for Lundbeck products. More specifically defining what service offerings across all channel partners (e.g., Specialty Pharmacy and Specialty Infusion Provider (SIP)) and vendors (e.g., hub providers) are needed as dictated by specific product and portfolio requirements. ESSENTIAL FUNCTIONS stylemargin:bottom:11.0px::Build, design, implement and manage creative/innovative, patient:centric services to help patients gain and maintain appropriate access through their journey.:Oversee operations of all vendors and channel partners, ensuring for cohesive approach to patient support:Serve as member of Patient Experience leadership team, contributing to overall Neurology Business Unit strategies and operating plans.:Ensure strategies, resources and plans are centered on patient:centric philosophy with goal of supporting patients, primarily through data:driven insights and tailored engagement by chosen vendors and channel partners.:Oversee team of functional operations experts, driven by: accountability, teamwork, innovation, customer service, operational excellence and compliance:Work closely with cross:functional partners in Marketing, Sales, Advanced Analytics, Legal, Compliance and other functions critical to the success of Patient Support:Identify and align all required resources : internally and externally : to ensure effective and seamless achievement of goals. Includes identifying, negotiating with and managing third:party/external vendors to support plans and activities.OTHER RESPONSIBILITIES stylemargin:bottom:11.0px::Lead Patient Support and SIP Operations inclusive of:stylelist:style:type:disc::Develop, implement, and manage a 3:5 year strategic plan and vision in collaboration with key stakeholders.:Evolve current patient support ecosystem to be able to support the increasingly individualized needs of future patients with specific near:term focus on improving patient access.:Provide leadership and oversight of the operations team who oversee day to day tactics by establishing and monitoring program goals and key performance indicators to ensure effective functioning.:Lead the team to ensure 3rd party providers are providing contracted services and data as well as leading quarterly business reviews.:Create, gain alignment on, and achieve performance metrics across Patient Support to enable recommendations for enhanced enterprise operational performance.:Measure customer satisfaction of offerings and propose solutions to make improvements where necessary (in partnership
Posted:
May 18 on Tip Top Job
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Tip Top Job
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Sr Director Patient Support : Remote Opportunity
Sr Director Patient Support : Remote Opportunity is a Executive Director Job located in Deerfield IL. Find other listings like Sr Director Patient Support : Remote Opportunity by searching Oodle for Executive Director Jobs.
Sr Director Patient Support : Remote Opportunity is a Executive Director Job located in Deerfield IL. Find other listings like Sr Director Patient Support : Remote Opportunity by searching Oodle for Executive Director Jobs.