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ACA - Account Manager
Location:
Jacksonville, FL
Description:
ACA Account Manager Job Summary The Account Manager is responsible for implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary. Duties and Responsibilities Work with a team of professionals to complete Affordable Care Act reporting for assigned national customers Act as the main point of contact for assigned clients and brokers Develop and strengthen client relationships to achieve long-term partnerships Maintain accurate client records and track contract updates Liaise between the client and internal business partners Provides product and expert ACA compliance knowledge and support Perform regulatory audits and year-round maintenance Coordinates ACA process to ensure compliance with the Affordable Care Act reporting and IRS filing Regularly work 40+ hour weeks as workload requires Additional duties as requested by management Education High school diploma or equivalent required Associate's degree preferred Bachelor's degree preferred Experience Customer service experience required Sales experience preferred Skills and Attributes Communicate effectively in both written and verbal form Professional Strong work ethic, organization, and problem solving skills Experience in delivering client-focused solutions based on customer needs Ability to work both independently and as part of a team Manage time-sensitive tasks effectively Above average knowledge of Excel, Word, and PowerPoint Exceptional decision-making and administrative skills Flexible mindset and willingness to take on new challenges Thrive in a fast-paced environment Maintain strict deadlines Attention to detail What We Do Medcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs. Working at Medcom Medcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education. Our Values As a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns. Benefits As an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility. Employee Safety & Security At Medcom, the security of our employees and clients is of utmost importance to us . We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, from our Ultraviolet duct lighting that eliminates dust and viruses to the plenty of supplies available to employees to keep themselves and their areas clean.
Company:
Medical Cost Containment Services
Posted:
May 11 on ApplicantPRO
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More About this Listing: ACA - Account Manager
ACA - Account Manager is a Sales Account Manager Job at Medical Cost Containment Services located in Jacksonville FL. Find other listings like ACA - Account Manager by searching Oodle for Sales Account Manager Jobs.
ACA - Account Manager is a Sales Account Manager Job at Medical Cost Containment Services located in Jacksonville FL. Find other listings like ACA - Account Manager by searching Oodle for Sales Account Manager Jobs.