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Applications Specialist : Massachusett
Location:
Concord, MA
Description:
At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty:year history, and fourteen Queen's Awards for Enterprise, our world:class products and technologies are helping our customers to address the greatest challenges of the 21st century. How we work We're committed to being the leading provider of high:tech products and services for the world's most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team. Empowering People to Make a Difference We don't wait for change to happen. We enable it. That's why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future. About the Opportunity: The Application Specialist (AS) : WITec serves as the expert level Product and Applications knowledge owner for bothcustomer and sales team members while reporting directory to the Applications Manager : MA. For customers, the AS willserve as their source for training and ongoing function/applications support. This individual will collaborate frequently withsales throughout the entire demonstration process (including pre demonstration planning) and provide colleagues valuableinsights and training on a regular basis. As needed, the AS will work closely with Marketing as well as other Oxford Instruments (OI) Departments and Business Units to aid with strategic planning and projects. The AS is required to follow the OI Demonstration Process and participate in ongoing technical and skills trainings. Additionally, the AS will travel as needed, both within and outside of the assigned territory : including internationally, toattend various meetings, trainings, tradeshows, and conventions. Key Responsibilities: - Maintain expert level technical and applicationknowledge for the WITec portfolio of products. - Work collaboratively with the WITec salespeople in a team selling environment. - Present on workshops and webinars for both colleagues and customers alike. - Run instrumentation at an expert level for both customer and colleague demonstrations and training events. - Monitor demonstration equipment to ensure peak performance levels. - Collaborate with Marketing, Product Management,and Sale Leadership to create collateral. - Ongoing relationship management and applicationsupport for existing customers. - Follow the OI demonstration process including the timely completion of internal demonstration reporting. - Create and present customer demonstration reportswith a sense of urgency. - Utilize a holistic OI value selling approach whenspeaking with customer and throughout thedemonstration process. - Utilize video conferencing, remote demonstrations,etc. whenever possible to advance opportunities. - Diligently manage expenses and travel planning to minimize operation expenses. - Collaborate closely with Service by providingapplications/technical support as needed and byperforming instrument repairs,installations, and customer trainings. - Maintain a strong familiarity with all OI Business Unitofferings outside WITec to strengthen the companyposition and create new leads. - Actively monitor local industry trends and competitoractivity to enable proactive development of strategiesto exploit opportunities and circumvent threats. - Attend
Posted:
May 7 on Tip Top Job
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More About this Listing: Applications Specialist : Massachusett
Applications Specialist : Massachusett is a Human Resource Applications Specialist Job located in Concord MA. Find other listings like Applications Specialist : Massachusett by searching Oodle for Human Resource Applications Specialist Jobs.
Applications Specialist : Massachusett is a Human Resource Applications Specialist Job located in Concord MA. Find other listings like Applications Specialist : Massachusett by searching Oodle for Human Resource Applications Specialist Jobs.