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Automotive Service Manager
Location:
Baltimore, MD
Description:
COMPANY OVERVIEWBridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.JOB DESCRIPTIONCombining in-depth automotive repair knowledge with people skills. This position will manage customer relationships and frequently serve as a liaison between technicians and customers. It will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.RESPONSIBILITIESAssign and schedule work duties to auto service staff according to individual skill levelServing all automotive service needs of customersOversee the hiring and training of an effective auto service teamEnsuring high teammate retentionMaintain compliance with quality standardsDeveloping customer satisfaction and retentionOther duties as assignedPreferred Qualifications:2-year degree or equivalentQUALIFICATIONSHigh School Diploma or equivalent4 years of auto service technical experience1 year of service manager or service writer experienceProblem solving – customer complaintsAptitude to manage inventory, scheduling, equipment maintenance, etc.Capacity to lead and coach othersTeammate and customer/communication skillsAbility to recruit and select technicians and general service teammates successfully according to store requirementsWillingness to continue education and remain current in automotive repair issuesMust have completed all the current and required BSRO store education courses & modules required for this position.Must have valid automotive driver’s license at all times in order to test drive customer’s vehiclesEMPLOYEE TYPERegular : Full timeBridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Education/experience:
2 To 5 Years
Company:
Firestone Complete Auto Care
Industry:
Automotive
Posted:
January 15 on employmentcrossing
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More About this Listing: Automotive Service Manager
Automotive Service Manager is a Jobs Service Manager Job at Firestone Complete Auto Care located in Baltimore MD. Find other listings like Automotive Service Manager by searching Oodle for Jobs Service Manager Jobs.
Automotive Service Manager is a Jobs Service Manager Job at Firestone Complete Auto Care located in Baltimore MD. Find other listings like Automotive Service Manager by searching Oodle for Jobs Service Manager Jobs.