Lens Crafters - Team Lead | Manager in Executive Job at Essilorluxottica Group | 7090232064

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Lens Crafters - Team Lead

Location:

North York

Description:

Requisition ID: 828608 Store # : 000906 Lens Crafters Position: Full-Time Total Rewards: Benefits/Incentive Information At Lens Crafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. Lens Crafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made Lens Crafters a leader in vision care for over 35 years. GENERAL FUNCTION The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail Conveys a commitment to providing unsurpassed customer service to all customers and patients with every visit. Assists customers in selecting frames & lenses that are best suited for them. Suggests improvements & recommends solutions. Assists associates with difficult & complex areas. Anticipates problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get to root cause; strives to develop long-term solutions to problems. Performs work accurately & thoroughly as required. Demonstrates superior product knowledge. Strives to achieve exceptional results with every customer and patient every time. Serves as a responsible alternate store key holder. Brings associate opportunities to the attention of management directly & in a timely manner. While working in Lab, if applicable Custom fits glasses & precisely places prescription in lenses. Works with associates to strengthen their knowledge, skill,. Visit ListedBuy for more information.

Company:

Essilorluxottica Group

Posted:

November 30 2023 on ListedBuy

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